Student Services Project Coordinator

University of East London

Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future. 

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo. 

About Us 

We are Student Services and are responsible for nurturing wellness, supporting individual needs, helping students in crisis, improving retention, and enabling positive experiences through residential life and extra-curricular activities. Working in partnership across academic schools and professional services, our teams seek to provide a network of support throughout the student journey and aim to optimise student success. 

The Student Services directorate is led by the Assistant Chief Operating Officer, Health Gain & Student Experience. Our department incorporates a number of professional and support teams including Student HUB, Student Conduct, Academic Tutoring, Residential Life, Student Disability and Dyslexia, Student Life, Student Money Advice and Rights Team, Student Engagement, Retention and Success and Student Wellbeing. 

About the Job 

This role will provide project support, stakeholder engagement and student-facing project delivery, and support a variety of Student Services projects, for example activity related to Health Gain, the University Mental Health Charter, prevention of sexual harassment and restorative justice, Residential Life training programmes, as well as other projects continuing the advancement of UEL’s whole university approach to wellbeing.  

The Student Service Project Coordinator will be crucial in supporting UEL to be prepared for increased regulatory duties in relation to sexual violence, bullying, harassment, and hate. The role holder will have a focus on supporting experts within student services deliver impactful training programmes to all UEL students. 

About You 

We are looking for someone with experience delivering projects from creation to implementation and evaluating. You will have delivered projects within budget and on-time. 

Ideally, you will have experience in Higher Education or have knowledge of the issues students face in a Higher Education environment such as low mental health, sexual violence and hate crime.  

You must have experience reaching objectives and goals and be committed to delivering outstanding customer service to all.  

Benefits Package 

Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE. 

We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas and bank holidays), hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a discretionary and non-contractual shared success bonus scheme with a value of up to £5,000 in the 23/24 academic year, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on: Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping. 

Equal Opportunities 

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form. 

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and committed to success, we want you to apply today!