Hybrid
University of East London
Founded in 1898, we at the University of East London (UEL) are proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.
But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.
About Us
We are Student Services and are responsible for nurturing wellness, supporting individual needs, helping students in crisis, improving retention, and enabling positive experiences through residential life and extra-curricular activities. Working in partnership across academic schools and professional services, our teams seek to provide a network of support throughout the student journey and aim to optimise student success.
The Student Services directorate is led by the Assistant Chief Operating Officer, Health Gain & Student Experience. Our department incorporates a number of professional and support teams including; Student, HUB, Student Conduct, Academic Tutoring, Residential Life, Student Disability and Dyslexia, Student Life, Student Money Advice and Rights Team, Student Engagement, Retention and Success and Student Wellbeing.
About the Job
As the Projects and Campaigns Manager in Student Services you will lead a team of experts in Student Voice, Student Services Communications and Student Services Projects.
Your role will involve:
- Maintaining a strong institution wide network of stakeholders that input into various strategic projects in student services
- This is a role with significant strategic importance with the team having project management responsibilities for both the University Mental Health Charter and the OFS E6 regulations, and pilot for the Emily Test Charter in England.
- You will be one of UEL’s expert sources of advice on creating a whole university approach to mental health and wellbeing.
Key responsibilities include:
- Leading on sector recognised and pan university charter awards aimed at raising the Universities reputation nationally and internationally.
- Overseeing that the University is fulfilling the Office for Student Condition of Registration for Harassment and Sexual Misconduct.
- Acting as a senior point of contact and expert for project, communication, campaigns or student voice & co-production activities for students.
- Leading on implementation of the Student Services Marketing and Communications Strategy.
Essential experience:
- A postgraduate degree, or equivalent postgraduate professional qualification or experience
- Prince 2 certification or equivalent professional qualification or experience
- Authoritative knowledge and understanding of sector charters and kitemarks, including an in-depth knowledge of a staff/student mental health and whole university approach to mental health
- Experience of leading and managing teams, with excellent leadership skills
- Significant experience and proven record for project management & co-ordination
- Ability to build relationships with key stakeholders and decision makers at all levels demonstrated by evidence of influencing and changing organisational policy or practice
- High-level written and oral communication skills with an ability to interpret complex data analyses and communicate essential information to relevant stakeholders in a clear and meaningful manner
About You
You are a collaborative leader with knowledge and experience of managing high stakes projects of a sensitive nature. You will have previous experience of managing successful charter, award or audit projects within Higher Education or a similar sector.
You have experience working within or alongside student services experts, and bring skills relating to effective student communications, student voice and student co-creation.
You should bring:
- Authoritative knowledge and understanding of sector charters and kitemarks.
- Excellent leadership skills with significant experience of leading and managing teams.
- Proven record for project management & student related communications, campaigns and student voice projects.
Benefits Package
At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.
We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.
You can explore our full benefits package here:
https://uel.ac.uk/benefits-professional-services-positions
Equal Opportunities
UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.
So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!
Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.