Our award-winning External Relations Directorate brings together Communications and PR, Brand and Marketing, Digital, Student Recruitment, Admissions, Outreach and Corporate Engagement. We work in an agile, digital-first environment where creativity, collaboration and continuous improvement are encouraged.

We are looking for an experienced Internal Communications Manager to help us deliver clear, creative and engaging communications for colleagues across UEL.

About the Role

You will plan, deliver and evaluate internal communications campaigns that engage staff and support key University priorities.

From developing university-wide campaigns and creating communications for senior leaders, to improving digital channels and measuring impact, this is a varied role requiring excellent judgement, creativity and the confidence to work with stakeholders at all levels.

Key Responsibilities

• Plan and deliver engaging internal communications campaigns from brief through to evaluation
• Produce clear, compelling content across a range of channels, including communications for senior leaders
• Advise and influence stakeholders on the most effective communications approach
• Manage and improve digital channels including Microsoft Teams, SharePoint and email communications
• Measure communications effectiveness and use insight to improve future activity
• Support staff engagement and help strengthen joined-up internal and external communications across UEL

About You

You will be an experienced communications professional who can combine excellent writing with strong campaign management, stakeholder influence and digital capability.

To succeed in this role, you must be able to demonstrate:

• Substantial communications experience, including responsibility for internal communications.
• Leading end-to-end campaign experience, from planning and delivery through to evaluation
• Exceptional writing and editing skills, including producing content for senior leaders
• Experience managing multiple stakeholders and confidently influencing senior colleagues.
• Strong digital communications capability, including Microsoft 365, Teams, SharePoint and email/newsletter platforms
• Evidence of measuring communications effectiveness and using insight to improve outcomes.

You will also be highly organised, comfortable managing competing deadlines and able to exercise sound judgement when handling sensitive communications.

What You’ll Need to Thrive

You will thrive here if you are proactive, solutions-focused and comfortable with change.

No two days are quite the same, so you will need the ability to adapt quickly, stay calm under pressure and take ownership of getting things done. You will enjoy working collaboratively but also be confident using your initiative, challenging constructively and recommending better ways of communicating.

Most importantly, you will bring a can-do approach, strong attention to detail and a genuine desire to create communications that people want to read and engage with.

Why Join UEL?

This is an opportunity to join an ambitious and collaborative communications team at an exciting time for UEL.

You will work across a diverse organisation, partner with senior leaders and colleagues throughout the University, and help shape communications that directly influence staff engagement and organisational culture.

If you are an experienced communications professional who enjoys variety, thrives in a fast-moving environment and wants to make a visible impact, we would love to hear from you.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Building an Inclusive Future

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion. We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. 

We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application.

Closing Date: 29 Oct 2026

Team: Support - UELPS Ltd

Salary: £47,403 to £52,640 per annum inclusive of London Weighting
Pro rata

About Us

At UEL, we're on a mission to transform lives through education, supporting our vibrant and diverse student community and building a future-facing institution rooted in innovation and inclusion.

Our External Relations Directorate brings together specialist teams across communications, marketing, student recruitment and digital, all working together to drive our Vision 2028 forward.

Our dynamic team is a creative, fast-paced environment where no two days are the same. Social media is central to how we tell the UEL story – from celebrating our students and showcasing our academic expertise to building our reputation and supporting student recruitment.

About the role

Can you spot the story, turn it into scroll-stopping content, and bring it to life on camera? Join us and lead the creative engine behind our social media channels.

As our Social Media Content Manager, you'll be the creative engine behind UEL's social channels, turning our content strategy and pillars into compelling, high-performing daily content.

Working closely with the Head of Social Media, you'll lead the end-to-end content journey – from spotting a story and developing the idea, through scripting and filming, to editing, publishing and measuring performance.

At the heart of the role is authentic storytelling. You'll uncover the people and experiences behind the University – our students, alumni, academics, staff and communities – and turn their real stories into engaging social content. You'll know when a story needs a polished creative treatment and when the most powerful approach is simply to capture a genuine moment as it happens.

Here's what you'll be doing:

• Leading the creation and production of original social content across TikTok, Instagram, YouTube and other key platforms, with video, mobile cinematography and visual storytelling at the heart of your work.
• Managing the social content pipeline, including content calendars, production schedules, publishing workflows and approvals.
• Acting as the final creative gatekeeper for social content, ensuring everything is accurate, accessible, proofread, on brand and meets a high creative standard.
• Keeping ahead of emerging social trends, creator culture, TikTok formats, editing styles and opportunities to create timely, trend-reactive content for UEL.

This is a hands-on role for someone who loves making things. You'll be as comfortable getting out from behind the desk to find a great story and put a camera in front of someone as you are developing a creative idea, writing a sharp social hook or coaching the next generation of content creators.

You'll understand that the best social content doesn't always come from a big campaign or a perfectly scripted shoot. Sometimes it's a student's reaction, an unexpected moment on campus, an academic explaining something brilliantly, or a behind-the-scenes glimpse of university life. You'll have the editorial judgement to recognise those moments and the creative skills to turn them into content people want to watch and share.

About You

We're looking for an experienced social media creative who combines outstanding production skills with strategic awareness, editorial judgement and a genuine understanding of what makes people engage online.

You'll be a natural storyteller who is curious about people. You know how to make contributors feel comfortable on camera, ask the right questions and find the human detail that turns an ordinary story into compelling content.

Sound like your kind of role? We'd love to hear from you. 

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

UEL is an inclusive equal opportunities employer and is proud of our Equality, Diversity, and Inclusion achievements.

We're a Disability Confident employer and value all applications. Please let us know if you require any reasonable adjustments throughout the recruitment process.

If you're ready to join a University that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world.

Please note that this advert may close earlier than the deadline if we receive many applications. We encourage you to submit your application as soon as possible.

Closing Date: 22 Oct 2026

Team: Support - UELPS Ltd

Salary: £46,471 to £51,606 per annum inclusive of London Weighting