Our award-winning External Relations Directorate brings together Communications and PR, Brand and Marketing, Digital, Student Recruitment, Admissions, Outreach and Corporate Engagement. We work in an agile, digital-first environment where creativity, collaboration and continuous improvement are encouraged.

We are looking for an experienced Internal Communications Manager to help us deliver clear, creative and engaging communications for colleagues across UEL.

About the Role

You will plan, deliver and evaluate internal communications campaigns that engage staff and support key University priorities.

From developing university-wide campaigns and creating communications for senior leaders, to improving digital channels and measuring impact, this is a varied role requiring excellent judgement, creativity and the confidence to work with stakeholders at all levels.

Key Responsibilities

• Plan and deliver engaging internal communications campaigns from brief through to evaluation
• Produce clear, compelling content across a range of channels, including communications for senior leaders
• Advise and influence stakeholders on the most effective communications approach
• Manage and improve digital channels including Microsoft Teams, SharePoint and email communications
• Measure communications effectiveness and use insight to improve future activity
• Support staff engagement and help strengthen joined-up internal and external communications across UEL

About You

You will be an experienced communications professional who can combine excellent writing with strong campaign management, stakeholder influence and digital capability.

To succeed in this role, you must be able to demonstrate:

• Substantial communications experience, including responsibility for internal communications.
• Leading end-to-end campaign experience, from planning and delivery through to evaluation
• Exceptional writing and editing skills, including producing content for senior leaders
• Experience managing multiple stakeholders and confidently influencing senior colleagues.
• Strong digital communications capability, including Microsoft 365, Teams, SharePoint and email/newsletter platforms
• Evidence of measuring communications effectiveness and using insight to improve outcomes.

You will also be highly organised, comfortable managing competing deadlines and able to exercise sound judgement when handling sensitive communications.

What You’ll Need to Thrive

You will thrive here if you are proactive, solutions-focused and comfortable with change.

No two days are quite the same, so you will need the ability to adapt quickly, stay calm under pressure and take ownership of getting things done. You will enjoy working collaboratively but also be confident using your initiative, challenging constructively and recommending better ways of communicating.

Most importantly, you will bring a can-do approach, strong attention to detail and a genuine desire to create communications that people want to read and engage with.

Why Join UEL?

This is an opportunity to join an ambitious and collaborative communications team at an exciting time for UEL.

You will work across a diverse organisation, partner with senior leaders and colleagues throughout the University, and help shape communications that directly influence staff engagement and organisational culture.

If you are an experienced communications professional who enjoys variety, thrives in a fast-moving environment and wants to make a visible impact, we would love to hear from you.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Building an Inclusive Future

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion. We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible. 

We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application.

Closing Date: 29 Oct 2026

Team: Support - UELPS Ltd

Salary: £47,403 to £52,640 per annum inclusive of London Weighting
Pro rata

About the Role

We’re looking for a technically minded Technical Web Manager to take ownership of the day-to-day technical support, performance and continuous improvement of our website and microsites.

You’ll work closely with our Product Manager, developers, content teams, IT, security colleagues and external platform and development partners to ensure our website is stable, secure, performs well and continually evolves.

You’ll be the go-to person for complex CMS and website issues, helping to troubleshoot problems, help manage releases, support testing and ensure technical changes are delivered smoothly into production.

About You

We’re looking for someone who combines strong technical understanding of web platforms (preferably Drupal) with excellent organisation, communication and problem-solving skills and has attention to detail.

You’ll be comfortable working across technical and non-technical teams and translating complex technical issues into clear information for colleagues.

You’ll ideally have experience of:

• Managing and supporting websites and CMSs, preferably in a technically complex environment
• Performing detailed UAT for technical developments
• Working with development teams, external suppliers and platform providers
• Reporting and troubleshooting bugs
• Using JIRA for raising tickets, backlog and change management
• Working within Agile development environments
• Troubleshooting website issues, APIs and third-party integrations
• Working with colleagues in different time zones (this means an early start on release day)
• HTML, CSS and JavaScript
• Supporting website deployments and release documentation
• Understanding web performance, security certifications, permissions and integrations
• CDNs and WAFs
• Cloud technology
• Keeping a wiki up to date in Confluence
• Providing second-line technical support and helping others understand complex systems

You’ll be proactive and naturally curious, with a strong "find the problem and fix it" mindset.

You’ll be confident challenging technical decisions when needed, while building positive relationships with developers, suppliers and colleagues across the University. You’ll support the team with prioritisation of issues and will own and be on top of the bugs list.

You’ll be joining a small but friendly team with helpful colleagues based around the world.

If this describes you and the kind of team you want to join, we’d love to hear from you!

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Building an Inclusive Future 

UEL is an inclusive equal opportunities employer and is proud of our Equality, Diversity, and Inclusion achievements.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.

We are unable to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK at the time of application.

Closing Date: 23 Oct 2026

Team: Support - UELPS Ltd

Salary: £47,403 to £52,640 per annum inclusive of London Weighting

We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.

But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.

About the School / Service 

The Commercial and Programme Delivery Directorate, led by the Chief Commercial Officer, sits at the heart of UEL’s strategic ambitions, bringing together expertise across commercial strategy, procurement, programme delivery, strategic transformation and business development to drive the University’s major initiatives and long-term growth agenda. Combining strong governance, oversight, and delivery capability with deep commercial expertise, the Directorate enables the successful delivery of UEL’s most significant and complex initiatives while also helping the University identify and realise new opportunities through strategic partnerships, innovative operating models, and diversified income streams. The Directorate sits at the intersection of operational excellence and strategic growth, ensuring that UEL delivers on its commitments and pursues sustainable opportunities that strengthen its long-term financial resilience, market position and reputation while remaining true to its academic mission and civic purpose. 

About the Job

The CRM Recruit Product Manager will play a key role in shaping and continuously improving UEL’s student recruitment and admissions experience through Ellucian CRM Recruit. Initially embedded within the Student Record System (SRS) Transformation Programme, you will support the successful implementation of CRM Recruit before transitioning into a business-as-usual product management role, driving ongoing enhancements, user adoption and operational excellence across the student recruitment journey.

Key responsibilities include:

About You

You are an experienced Product Manager or CRM specialist with a passion for delivering exceptional digital experiences. You have strong stakeholder management and communication skills, enjoy translating business needs into practical product improvements, and are confident working with enterprise SaaS platforms. Collaborative, analytical and user-focused, you thrive in fast-paced transformation environments and are motivated by driving continuous improvement and delivering lasting value for both colleagues and students.

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. 

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits. 

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

As an inclusive, equal-opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the" diversity pay gap". We’re proud of the progress we’ve made and honest that there’s more to do. We’re determined to keep moving forward so everyone at UEL can thrive.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Please note that this advert may close earlier than the stated deadline if we receive a high volume of applications. We encourage you to submit your application as soon as possible.

Closing Date: 23 Oct 2026

Team: Support - UELPS Ltd

Salary: £53,040 to £60,752 per annum inclusive of London Weighting

About Us

At UEL, we're on a mission to transform lives through education, supporting our vibrant and diverse student community and building a future-facing institution rooted in innovation and inclusion.

Our External Relations Directorate brings together specialist teams across communications, marketing, student recruitment and digital, all working together to drive our Vision 2028 forward.

Our dynamic team is a creative, fast-paced environment where no two days are the same. Social media is central to how we tell the UEL story – from celebrating our students and showcasing our academic expertise to building our reputation and supporting student recruitment.

About the role

Can you spot the story, turn it into scroll-stopping content, and bring it to life on camera? Join us and lead the creative engine behind our social media channels.

As our Social Media Content Manager, you'll be the creative engine behind UEL's social channels, turning our content strategy and pillars into compelling, high-performing daily content.

Working closely with the Head of Social Media, you'll lead the end-to-end content journey – from spotting a story and developing the idea, through scripting and filming, to editing, publishing and measuring performance.

At the heart of the role is authentic storytelling. You'll uncover the people and experiences behind the University – our students, alumni, academics, staff and communities – and turn their real stories into engaging social content. You'll know when a story needs a polished creative treatment and when the most powerful approach is simply to capture a genuine moment as it happens.

Here's what you'll be doing:

• Leading the creation and production of original social content across TikTok, Instagram, YouTube and other key platforms, with video, mobile cinematography and visual storytelling at the heart of your work.
• Managing the social content pipeline, including content calendars, production schedules, publishing workflows and approvals.
• Acting as the final creative gatekeeper for social content, ensuring everything is accurate, accessible, proofread, on brand and meets a high creative standard.
• Keeping ahead of emerging social trends, creator culture, TikTok formats, editing styles and opportunities to create timely, trend-reactive content for UEL.

This is a hands-on role for someone who loves making things. You'll be as comfortable getting out from behind the desk to find a great story and put a camera in front of someone as you are developing a creative idea, writing a sharp social hook or coaching the next generation of content creators.

You'll understand that the best social content doesn't always come from a big campaign or a perfectly scripted shoot. Sometimes it's a student's reaction, an unexpected moment on campus, an academic explaining something brilliantly, or a behind-the-scenes glimpse of university life. You'll have the editorial judgement to recognise those moments and the creative skills to turn them into content people want to watch and share.

About You

We're looking for an experienced social media creative who combines outstanding production skills with strategic awareness, editorial judgement and a genuine understanding of what makes people engage online.

You'll be a natural storyteller who is curious about people. You know how to make contributors feel comfortable on camera, ask the right questions and find the human detail that turns an ordinary story into compelling content.

Sound like your kind of role? We'd love to hear from you. 

Benefits Package

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture.

We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

You can explore our full benefits package here: https://uel.ac.uk/benefits-professional-services-positions

Equal Opportunities

UEL is an inclusive equal opportunities employer and is proud of our Equality, Diversity, and Inclusion achievements.

We're a Disability Confident employer and value all applications. Please let us know if you require any reasonable adjustments throughout the recruitment process.

If you're ready to join a University that values your outstanding skills and perspectives and is dedicated to making a difference, we invite you to explore a career with us. We are excited to welcome versatile individuals who are committed to advancing their careers while making a positive impact on the world.

Please note that this advert may close earlier than the deadline if we receive many applications. We encourage you to submit your application as soon as possible.

Closing Date: 22 Oct 2026

Team: Support - UELPS Ltd

Salary: £46,471 to £51,606 per annum inclusive of London Weighting

The University of East London (UEL) is seeking an exceptional Chief Financial Officer (CFO) to help shape the next phase of its development as it looks beyond the conventional boundaries of a single university towards a more global, connected and entrepreneurial education group.

UEL is a modern, inclusive university with a distinctive careers-first mission: creating opportunity, connecting education to employment and ensuring that talent, rather than background, determines what comes next. Under Vision 2028, the University has transformed its student experience, graduate outcomes, enterprise activity and financial resilience, providing a strong platform for its next phase of growth.

Forward to 2040 sets out an ambitious next horizon. UEL intends to evolve into a global, multi-entity education group, with a long-term ambition for turnover exceeding £1bn. Its emerging model will encompass international hubs in India, Egypt and the United States, new routes to market, technology-enabled propositions and commercial partnerships, while retaining the public purpose and inclusive mission at the heart of UEL.

The CFO will be one of the principal architects of this next phase. Reporting to the Deputy Vice-Chancellor and Deputy Group Chief Executive, and working closely with the Vice-Chancellor & President, Board and Executive Leadership Team, they will help build the financial architecture required to support UEL's ambitions: group-wide financial governance, consolidated reporting, investment discipline, capital allocation, commercial insight and scalable systems across an increasingly diverse portfolio.

This is an opportunity to build rather than simply inherit a group finance model. The CFO will combine rigorous financial stewardship with commercial and strategic leadership, protecting UEL's financial resilience while helping to evaluate new markets, investments and partnerships, understand returns and unit economics, and create a finance function capable of supporting sustainable, entrepreneurial growth.

UEL is deliberately looking beyond conventional higher education profiles. Candidates are likely to have operated at CFO or senior Finance Director level in a complex organisation and will bring strong commercial judgement alongside experience of growth, transformation or organisational build. International and/or multi-entity experience will be particularly relevant, as will experience of scaling financial systems and processes and exposure to areas such as corporate development, M&A, partnerships or expansion into new markets.

Cultural contribution will matter as much as technical capability. UEL is collaborative, ambitious and prepared to launch, test, learn and improve. The successful candidate will combine pace and entrepreneurial instinct with financial discipline, constructive challenge and sound judgement, and will be motivated by the opportunity to apply their experience in an institution where commercial ambition sits firmly alongside public purpose.

How to apply

Russell Reynolds Associates is advising the University of East London on this appointment. The closing date for applications is 23:59 GMT on 25 October 2026. To apply, please submit your application through the Russell Reynolds Associates online application portal, quoting reference 2609-063L.

Your application should include:

• a CV setting out your career history, key responsibilities and achievements, including reasons for any gaps within the last two years; and

• a Statement of Suitability of no more than two pages, explaining how your skills, qualities and experience demonstrate your suitability for the role.

Due diligence will be carried out on shortlisted candidates and may include searches of publicly available information, including previous public statements and social media. For an informal and confidential discussion about the role, or if you experience difficulty accessing the online application platform, please contact responses@russellreynolds.com, quoting reference 2609-063L.

Closing Date: 25 Oct 2026

Team: Management Support - UELPS Ltd